These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by the rules set out below. If you do not agree, you must not use Crown Jewelz.

Player Eligibility and Account Responsibilities

Crown Jewelz is open to adult residents of the United Kingdom. You must be at least 18 years of age to register and play. By creating an account, you confirm that you meet this age requirement and that participation in online casino activity is lawful in your jurisdiction.

Each player is permitted to hold one account only. Opening duplicate or multiple accounts is strictly prohibited. If we identify that you hold more than one account, we reserve the right to close the additional accounts, void any associated balances, and withhold any pending withdrawals pending investigation.

You are responsible for ensuring that all personal details provided during registration are accurate, complete, and kept up to date. We may request supporting documentation to verify your identity, age, or address at any point. Failure to provide satisfactory verification may result in account suspension or closure. You must keep your login credentials confidential and must not share them with any third party. We accept no liability for losses arising from unauthorised access to your account where you have failed to maintain the security of your credentials.

Deposits, Bonuses, and Withdrawals

The minimum deposit required to fund your account is £20. Deposits may be made using any of the supported payment methods available at the cashier. Bonuses are subject to wagering requirements before any associated funds may be withdrawn. Unless stated otherwise in the specific promotion terms, a 35x wagering requirement applies to bonus funds. Slots contribute 100% towards meeting the rollover. You should review the terms attached to any individual promotion before activating it, as contribution rates and eligible games may vary.

The minimum withdrawal amount is £20. Withdrawal requests are typically processed within 0 to 48 hours, though the time taken to reach your account will depend on your chosen payment method. We reserve the right to carry out identity and payment verification checks before releasing funds. Withdrawals made via methods not previously used for a deposit may be subject to additional review.

Prohibited activities include, but are not limited to: operating multiple accounts, engaging in collusion with other players, exploiting software errors or technical faults for financial gain, and using automated tools or scripts to interact with our platform. Any player found to have engaged in such conduct will have their account suspended, balances forfeited, and may be reported to the relevant authority. We take the integrity of our games seriously and monitor activity accordingly.

We may update these Terms and Conditions from time to time. Where changes are material, we will notify you by reasonable means prior to the changes taking effect. Continued use of Crown Jewelz following notification constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and in a timely manner through our internal complaints process.

Crown Jewelz is licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. These terms are governed accordingly, and nothing within them affects any statutory rights you may hold.